I’m really sick and tired of hearing the reason given that corporations exist only to make money. That it is to be expected that they will screw over as many people in their way to further their goals of constantly increasing their profit. That this should be expected as it is the nature of the beast and the problem lies with governments that are not regulating them sufficiently.
This is a cop out. Corporations are run by humans. Humans make up the board of directors, humans are the stockholders. Humans have a say in everything a corporation does. When a corporation is being “evil” it isn’t because corporations tend to lean that way, it’s because they can get away with it. People continue to support such corporations instead of standing up and saying hey, that’s wrong, I’m going to take my money elsewhere.
An example of an corporation I have come to respect is SouthWest. I might be a sap, but I get the impression whoever is making the decisions actually cares about customers. Could it be a ploy to gain more customers? Perhaps. Although given that they would make more profit simply by charging change fees and for checking in bags I doubt it. If one airline can sacrifice profit for the sake of improving the customer experience there’s no reason others can’t. Whenever a corporation makes a decision that screws people over, keep in mind, people made that decision.